Privacy Policy

Effective Date: 28 July 2026

Oakhills Estate ("Oakhills", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and other applicable South African laws.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit https://www.oakhills.co.za or interact with us regarding Oakhills Estate.

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

First and last name
Email address
Telephone number
Property preferences
Budget or investment requirements
Messages submitted through contact forms
Marketing communication preferences

Technical Information

IP address
Browser type
Device information
Cookies and analytics data
Pages visited
Time spent on our website
Referral source

2. How We Use Your Information

We use your personal information to:

Respond to enquiries
Arrange appointments and viewings
Provide pricing, floor plans and brochures
Notify you of unit availability
Send development updates and marketing communications (where permitted)
Improve our website and services
Analyse website usage
Comply with legal obligations

3. Marketing Communications

If you request information from us or consent to receive updates, we may send you information regarding:

New releases
Available units
Pricing updates
Construction progress
Investment opportunities
Events and launches

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails or by contacting us directly.

4. Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyse visitor behaviour
Measure advertising effectiveness
Enhance your browsing experience

You may disable cookies through your browser settings, although some website functionality may be affected.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only where necessary with:

Sales representatives appointed to market Oakhills Estate
Property developers and project partners
CRM and marketing platform providers
Website hosting providers
Professional advisers
Service providers acting on our behalf
Government authorities where legally required

All service providers are required to protect your personal information.

6. Data Security

We implement reasonable technical and organisational safeguards designed to protect personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no online system can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Once information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Your Rights

Subject to POPIA, you may request to:

Access your personal information
Correct inaccurate information
Update your details
Delete personal information where legally permissible
Object to certain processing activities
Withdraw consent where processing is based on consent
Opt out of direct marketing

Requests may be submitted using the contact details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before submitting personal information.

10. Children's Privacy

Our website is intended for adults seeking residential or investment property.

We do not knowingly collect personal information from children under the age of 18.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Oakhills Estate

If you believe your personal information has been processed unlawfully, you also have the right to lodge a complaint with the Information Regulator (South Africa).

Consent

By using this website or submitting your information through any form on this website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein, where consent is required by law.